1. Symptom –
–>You are trying to access your shared services page URL https://sharepoint/ssp/admin, but it prompts for password thrice and if the password is supplied for the system account you get IIS error
“HTTP Error 401.1 – Unauthorized: Access is denied due to invalid credentials.”
–>You are unable to get into the SharedServices1 site
2. Cause –>Security setting in Windows Server 2003
3. Resolution –> went to registry
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
–>Create a DWORD Key “DisableLoopbackCheck” and modified the value to 1
–>Performed IISRESET
–>Browsed the SharedServices site and it opened successfully
4. More Information –
You receive error 401.1 when you browse a Web site that uses Integrated Authentication and is hosted on IIS 5.1 or IIS 6
http://support.microsoft.com/kb/896861
–>You are trying to access your shared services page URL https://sharepoint/ssp/admin, but it prompts for password thrice and if the password is supplied for the system account you get IIS error
“HTTP Error 401.1 – Unauthorized: Access is denied due to invalid credentials.”
–>You are unable to get into the SharedServices1 site
2. Cause –>Security setting in Windows Server 2003
3. Resolution –> went to registry
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
–>Create a DWORD Key “DisableLoopbackCheck” and modified the value to 1
–>Performed IISRESET
–>Browsed the SharedServices site and it opened successfully
4. More Information –
You receive error 401.1 when you browse a Web site that uses Integrated Authentication and is hosted on IIS 5.1 or IIS 6
http://support.microsoft.com/kb/896861
