Showing posts with label Alerts have been created successfully. Show all posts
Showing posts with label Alerts have been created successfully. Show all posts

Friday, June 8, 2012

Error Message when a user tries to set up Alerts

Today one of my user was getting an error when she was trying to setup alerts for her self

Error : "The following users do not have e-mail addresses specified: . Alerts have been created successfully but these users will not receive e-mail notifications until valid e-mail addresses have been provided Set my e-mail address"

Troubleshooting -

We checked the users email address on the my site and found it is reflecting in the profile .
However still we get the error message

we then checked for the permissions the user has

she had all the permissions in the world

Full control , design , read , contribute :)

removed the user permissions from that site and readded her with full control .

The issue was resolved the user was able to setup alerts .

The issue seems to Occur when the user has been added to the site before the email address was created .

Users cannot see the checked out files in the folder/ library

I Came across a Issue today wherein the user opened a ticket for the below issue Issue : Users cannot see the checked out files in the fo...