Tuesday, May 29, 2012

Unable to save .pdf files from Adobe Acrobat Reader to the SharepointDocument Lib

Unable to save .pdf files from Adobe Acrobat Reader to the Sharepoint Document Library.  As per http://support.microsoft.com/kb/265867/en-us this is a known issue and the workaround is mentioned in the Microsoft KB article.  During troubleshooting it is discovered there is another way this can be done.

For this we first need to ensure that WebDav is enabled in Web Service Extensions in the IIS.  Also make sure that the WebClient service is running in the Services.msc in Windows Server 2003.  Once we have this done, we add a network place using the UNC path.  For instance, if your document library url is http://sharepoint/documents then type in the path as \\sharepoint\documents and this would ask for your valid credentials.  Once you enter your credentials, a network share folder would be created in your My Network Places.  Now you can open your favorite .pdf files in the Adobe Acrobar Reader and save a copy of it directly into the Sharepoint Document Library using the netwrok share in My Network Places.

Note:  The above procedure can be used only to create network shares for folder in the Sharepoint site running on port 80 only.  This is because Web Folders are created for other port numbers and as per the above quoted Microsoft KB article, it is a known issue that .pdf files cannot be saved.  This applies to all non Office applications like .jpg, .rtf etc…

4 comments:

  1. [...] Unable to save .pdf files from Adobe Acrobat Reader to the Sharepoint Document Lib [...]

    ReplyDelete
  2. Try using Adobe 9.0

    ReplyDelete
  3. Adobe 9 resolves the issue

    ReplyDelete
  4. Adobe Support to Solve Your Issues related............
    Adobe Support

    ReplyDelete

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