Friday, June 8, 2012

Error Message when a user tries to set up Alerts

Today one of my user was getting an error when she was trying to setup alerts for her self

Error : "The following users do not have e-mail addresses specified: . Alerts have been created successfully but these users will not receive e-mail notifications until valid e-mail addresses have been provided Set my e-mail address"

Troubleshooting -

We checked the users email address on the my site and found it is reflecting in the profile .
However still we get the error message

we then checked for the permissions the user has

she had all the permissions in the world

Full control , design , read , contribute :)

removed the user permissions from that site and readded her with full control .

The issue was resolved the user was able to setup alerts .

The issue seems to Occur when the user has been added to the site before the email address was created .

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